Predator helios 300 PH 315-55 Razer headphones stopped working. They work on another computer.

Biluy
Biluy Member Posts: 1 New User
edited January 22 in Gaming Accessories
Predator helios 300 PH 315-55 Razer headphones stopped working. They work on another computer. What to do? 3.5 mm connector

[Edited the thread to add issue detail]

Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    Verify first that the headphones are selected as the audio output device. Next take a look at which version of the audio drivers and audio console are installed. Acer has multiple versions on their support site. Try the newest first then remove those and drop back to an older one if they also aren't working.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.