Predator helios 300 PH 315-55 Razer headphones stopped working. They work on another computer.

Biluy

Predator helios 300 PH 315-55 Razer headphones stopped working. They work on another computer. What to do? 3.5 mm connector

[Edited the thread to add issue detail]

billsey

Verify first that the headphones are selected as the audio output device. Next take a look at which version of the audio drivers and audio console are installed. Acer has multiple versions on their support site. Try the newest first then remove those and drop back to an older one if they also aren't working.