Nitrosense is not working on Windows 11 in Acer Nitro 7

hitinder

I used NitroSense for sometime now and found it to be a very useful application. However, NitroSense has stopped working and I can't figure out why it stopped working.

I'm using Acer Nitro 7 for sometime now and I have upgraded it from Windows 10 to Windows 11.

What could be the issue that it stopped working? Additionally, when I try to download the application or driver the website shows me only Windows 10 drivers instead of the Windows 11.

Did anyone else faced the same issue as me? It is Nitro 7 with 16gb and bought from Amazon.com back in year 2020.

[Edited the thread to add model name to the title]

GAMING6698

https://community.acer.com/en/discussion/698957/nitrosense-is-not-working-on-windows-11

Check if another version of Nitrosense is available on driver site. That may work for You.

Nitrosense doesn't work on my laptop either when using Windows 11. It work well in windows 10

StevenGen

https://community.acer.com/en/discussion/698957/nitrosense-is-not-working-on-windows-11

What is your laptop model number, as I've got a Nitro 5 AN515-56 and the NS for Win-11 doesn't install in this model also in Win-11 clean install, and what I found out that installs Nitro Sense is to do the below:

1. First download the NS from the Acer Support page for your laptop
2. Open the NS folder.
3. Go into the NitroSenseV3.1 folder.
4. Then open the > APPXBUNDLE File.
5. Then you should get a NitroSenseV3.1 Install screen.
6. Install NS from this screen first.
7. Afterwards go to the main NS folder > Setup.exe and install NS from there also.

As doing all the above will install the Nitro Sense into Win-11 for your Nitro laptop, like it did for my Nitro. Good luck hope this helps you out.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

hitinder

Thank you, @GAMING6698 and @StevenGen for your time and response. I have downloaded the latest version of NitroSense from driver's webpage, i.e., 2023 version.

Steven, I tried what you said above but it still not working for me. Just like before the flash screen comes up for couple of seconds and then it disappears and continues to keep running in the task manager.

I didn't do a clean installation of Win 11 but I upgraded from Win10. It used to work but I'm not sure when it stopped working.

Thanks,
Hitin
My Rig: Acer Nitro 7 - AN715-51