Acer Swift 3 ghost mouse activities. mouse left click not responding

sw3user
sw3user Member Posts: 1 New User
edited January 16 in Swift and Spin Series

My Acer Swift 3 (model N19H3) is over one year old, and recently has some ghost activities, such as holding the right mouse/touchpad. Once in a while (about ~30second to 1 minute), there is a click or mouse button hold, the curser / active window changes its position and my mouse left click is not responding. I have to right click mouse to bring the mouse back to normal. I have tired disable touch pad, remove USB mouse but the problem persists. It is quite annoying because when I write something and cursor may jump to another place.

How can I fix this?

[Edited the thread to add issue detail]

Answers

  • V Can you provide the computer model? Example AN515-55. Can you tell me the bios version?

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  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    Yes, there have been literally hundreds of different Swift 3 models, with major differences between some of those. The N19H3 doesn't help, since we have no cross references for those number, and they seem to reuse them on occasion. Your full model number is usually on the same sticker as your serial number, it should look something like SF3xx-xxx-xxxx.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.