Battery Health Issue suddenly 100% and suddenly drops to 0%.battery performance is degraded highly

Gagan__
Gagan__ Member Posts: 2 New User
edited January 15 in Aspire Laptops

Hey my battery performance is degraded highly in last 3 months suddenly. It charges suddenly 100% and suddenly drops to 0%. I don't know if it is because of some windows update or due to upgradation from windows 10 to windows 11. Please Someone help

[Edited the thread to add issue detail]

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,248 Pathfinder

    @Gagan__

    The battery might be faulty. If the laptop still has the warranty, you can contact local Acer to replace it for free of charge.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Gagan__
    Gagan__ Member Posts: 2 New User

    @AnhEZ28 I extended the warranty for 2 years. I had a total of 3 years warranty which will expire in april,2024.

    But they said the battery warranty is not included in the extended warranty. Is there any other solution?

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,248 Pathfinder

    @Gagan__

    Then I think you will have to replace the battery by yourself if the extended warranty doesn't cover it.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!