Not repaired my Acer nitro an515-47 Spare parts stock

AhmetYasinKanli
AhmetYasinKanli Member Posts: 1 New User
edited January 2024 in Nitro Gaming

Acer Turkey SMS INFOCOMM TECHNOLOGY has not repaired my Acer nitro an515-47 model device for 34 days. The worst technical service I have ever seen in my life. Please break your agreement with SMS INFOCOM TECHNOLOGY.

[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,774 Trailblazer

    Acer community has nothing to do with Acer Turkey, and we can't do anything about these sorts of problems, contact them and complain about this aspect of their service. If its a warranty work, then you need to wait and be patient. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive

    Hello @AhmetYasinKanli,

    We apologize for the challenges you're facing with the repair of your unit. As mentioned by StevenGen, it's important to note that the Acer Community isn't a direct support channel. I am a moderator of the Acer Community, although we don't have access to help you directly I will be happy to escalate your case to the local support if you would like.

    Please check your inbox.

    Best regards,

    Acer-Ingrid

This discussion has been closed.