Acer aspire 7 not turning on after pressing power key backlight turns on but don't turn off when I .

Apurva_pragya
Apurva_pragya Member Posts: 6

Tinkerer

I faced some issues with battery after the repair I fully charged it and shutdown. Now when I try to power on only backlight lights up and power indicator but no display. It is charging when I connect to charger.

Observation:

I am not able to turn off backlight.

Not able to open bios tried holding f2/continuously tapping.

Reset the system by inserting a pin in blackhole but nothing happens.

I don't think so it's a display issue as I am not able to turn off backlight that means it's not starting at all.

Suggest some fix.

Answers

  • Apurva_pragya
    Apurva_pragya Member Posts: 6

    Tinkerer

    Another observation is when I turn on the laptop the fan runs for a brief movement then suddenly stop but the back light is still on. It stays in this state and nothing changes

  • Apurva_pragya
    Apurva_pragya Member Posts: 6

    Tinkerer

    A hard reset solved the issue. But for some reason the laptop automatically shutdown down and need to do this hard reset again. I think this is a battery issue.

  • Puraw
    Puraw ACE, Member Posts: 12,952 Trailblazer

    If this is happening while the power adapter is plugged in it could also be the adapter failing, an incompatible or bad DC barrel power plug pin size or an internal HW issue. Depending how old the battery is you can replace that first and if no results bring the laptop and adapter to Acer Services in your country for checking.