Acer Swift 3 Won't turn on,computer randomly shut off left it charging for a day but doesn't turn on

clarify

no charging indicator but a working charger

computer randomly shut off this morning, left it charging for the day but doesn't turn on

tried to troubleshoot and hold down power button but nothing happened

model no N20C12

s/n NXABLAxxxxxxxxx

SNID xxxxx

[Edited the post to hide sensitive data]

[Edited the thread to add issue detail]

Puraw

https://community.acer.com/en/discussion/698573/acer-swift-3-wont-turn-on

Is this a USB-C charger? There is a pinhole in the back of the Swift, insert a pin till you feel it click keep it pressed down for a few seconds and try to boot. If still under warranty I recommend bringing the laptop to Acer Services in your country.

billsey

The N20C12 number doesn't really tell us which actual model you have, they apparently reuse those number of different model series. Your full model number is usually on the same sticker as your serial number, it should look something like SF3xx-xxx-xxxx. No charging indication sounds like a non-working charger, but could be something else. A fully dead battery will give you those symptoms.