How to fix NitroV15 White border and it grew thicker.but disapper completely after 30-40min of usage

louierendon
louierendon Member Posts: 1 New User
edited February 2024 in Nitro Gaming

just 2 days after my acer nitro V15 arived it already had problems,it happened after I opened my laptop in the morning I noticed that there was a thin white border and it grew thicker as the days passed but it disappers almost completely after 30-40minutes of display usage

[Edited the thread to add issue detail]

Answers

  • Hi,

    Is it in the region shown in my picture? If it is, it's due to Edge browser rounded corner shape.

  • KJN9000000
    KJN9000000 Member Posts: 398 Seasoned Practitioner WiFi Icon

    You can reach Acer’s technical support in the United States at the following number: (371) 760-1000. They are available to assist with product setup, technical troubleshooting, and general questions you may have about your Acer product.
    If you prefer texting, you can text them for support at 1-877-220-2321. This service is available from 5AM to 2AM CST.
    Please have your device’s serial number or SNID ready when you contact them, as this information will help them assist you more effectively.

  • KJN9000000
    KJN9000000 Member Posts: 398 Seasoned Practitioner WiFi Icon

    File a Warranty claim