Acer Chromebook Spin 713 Once folded screen goes black until lifted up slightly

gixxerman

Acer Chromebook Spin 713 Unit goes to tablet mode , but once folded all the way back, Screen goes black. If you lift it up off fully folded, say an inch..screen will return. No peripherals, freshly factory reset and powerwashed. Any ideas?

[Edited the thread to add model name to the title]

gixxerman

Is the sensor or magnet in hinge or case that senses it's folded back into tablet mode? It only turns off full folded.., but trying to use tablet with it unfolder 3 inches to keep screen on kinda ridiculous

gixxerman

I am trying to figure out what trips it. If there was a position sensor or is there a magnet. It seems that if it was a magnet it's sensing monitor is closed no matter what side your hinged.. perplexing.. hopefully someone knows

billsey

We are going to need to know just which Spin 713 model you have, there have been a lot of different ones over the years. Your full model number is usually on the same sticker as your serial number, it should look something like CB713-xxx-xxxx.