Acer Chromebook Spin 713 Once folded screen goes black until lifted up slightly

gixxerman
gixxerman Member Posts: 3 New User
edited January 4 in Chromebooks

Acer Chromebook Spin 713 Unit goes to tablet mode , but once folded all the way back, Screen goes black. If you lift it up off fully folded, say an inch..screen will return. No peripherals, freshly factory reset and powerwashed. Any ideas?

[Edited the thread to add model name to the title]

Answers

  • gixxerman
    gixxerman Member Posts: 3 New User

    Is the sensor or magnet in hinge or case that senses it's folded back into tablet mode? It only turns off full folded.., but trying to use tablet with it unfolder 3 inches to keep screen on kinda ridiculous

  • gixxerman
    gixxerman Member Posts: 3 New User

    I am trying to figure out what trips it. If there was a position sensor or is there a magnet. It seems that if it was a magnet it's sensing monitor is closed no matter what side your hinged.. perplexing.. hopefully someone knows

  • billsey
    billsey ACE Posts: 34,697 Trailblazer

    We are going to need to know just which Spin 713 model you have, there have been a lot of different ones over the years. Your full model number is usually on the same sticker as your serial number, it should look something like CB713-xxx-xxxx.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.