ACER S32-1856 states it comes with a stylus but while unpacking its not mentioned in the box

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crimson_creed
crimson_creed Member Posts: 3 New User
edited January 2 in All-In-One PCs

Hello .. I bought the ACER S32-1856 recently... It states that the touchpad comes with a stylus pen ... However I have not seen it during the unpacking and it's not mentioned on the box either .. let me know what's the way forward

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Answers

  • billsey
    billsey ACE Posts: 31,962 Trailblazer
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    It should be there in the box, unless they made some SKUs without it. Here's the description and Acer part number:

    Acer MPP1.51 Antelope32i Active Stylus with 4A Battery, L(135.3mm) D(9.5mm) W(17g), two button
    (Eraser & Right click) DP.BKF11.002

    I don't find any diagrams showing how things are packaged in the box, but I would expect the stylus was either in one of the bags or in a slot in the styrofoam.

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  • crimson_creed
    crimson_creed Member Posts: 3 New User
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    Thanks for the response .. the packaging box does not mention that the stylus a component that's in the box.. neither does the merchant website.. however the guide and the description on the device mentions it .. it's weird ..

  • billsey
    billsey ACE Posts: 31,962 Trailblazer
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    It may be there are some SKUs without the digitizing pad…

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  • crimson_creed
    crimson_creed Member Posts: 3 New User
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    It has come with the pad but without the stylus .. therefore it makes no sense why it's not part of the package

  • billsey
    billsey ACE Posts: 31,962 Trailblazer
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    Contact the vendor first, then Acer support second. Likely it was there, but tough to find.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.