ACER S32-1856 states it comes with a stylus but while unpacking its not mentioned in the box

crimson_creed · January 2

Hello .. I bought the ACER S32-1856 recently... It states that the touchpad comes with a stylus pen ... However I have not seen it during the unpacking and it's not mentioned on the box either .. let me know what's the way forward

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billsey · January 2

It should be there in the box, unless they made some SKUs without it. Here's the description and Acer part number:

Acer MPP1.51 Antelope32i Active Stylus with 4A Battery, L(135.3mm) D(9.5mm) W(17g), two button
(Eraser & Right click) DP.BKF11.002

I don't find any diagrams showing how things are packaged in the box, but I would expect the stylus was either in one of the bags or in a slot in the styrofoam.

crimson_creed · January 3

Thanks for the response .. the packaging box does not mention that the stylus a component that's in the box.. neither does the merchant website.. however the guide and the description on the device mentions it .. it's weird ..

billsey · January 3

It may be there are some SKUs without the digitizing pad…

crimson_creed · January 4

It has come with the pad but without the stylus .. therefore it makes no sense why it's not part of the package

billsey · January 7

Contact the vendor first, then Acer support second. Likely it was there, but tough to find.

OLDGIT78 · June 27

I bought the ACER S32-1856 All-in-One recently... It states that the touchpad comes with a stylus pen ... However I have not seen it during the unpacking and it's not mentioned on the box.

Tried to contact Currys who i bought it from with no reply .

Took up the issue with Resolver , but taking a lot of time to sort this out.

Will never use Currys again .

Had a issue with Currys over another product i bought from them

that was faulty and also had to use Resolver to sort that out .

Tony