ACER NITRO 2 headset problems on XBOX One, after connecting to Xbox jacks dont fit into controller

CoreyHanna
CoreyHanna Member Posts: 1 New User
edited January 1 in Gadgets & Accessories

Bought an ACE NITRO 2 Wired headset for my son to play on xbox one, and i cannot get it to work. Anyone have luck with this in the past?

I connected it to to the xbox, since the jacks dont fit into the controller, and it doesnt seem to be registering that there is a headset available.

Any help would be appreciated.

[Edited the thread to add issue detail]

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,431 Pathfinder

    @CoreyHanna

    Can you show the jack of the headset and the XBOX controller headphone port?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!