Acer Nitro 5 AN515-58,The backlit keyboard does not change color.Num pad changes to blue color

srijansundaram
srijansundaram Member Posts: 1 New User
edited January 2024 in Nitro Gaming

I have been using Acer Nitro 5 AN515-58 for 6 months. The backlit keyboard does not change color. It's just the numpad whose color changes but only to blue. Else remains red. I have changed my color preference in the Nitrosense app but it doesn't work. 

WhatsApp Image 2023-12-31 at 20.18.24_ffe20e94.jpg WhatsApp Image 2023-12-31 at 20.18.54_56f56e84.jpg

[Edited the thread to add issue detail]

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,995 Pathfinder

    @srijansundaram

    Try to reinstall the NitroSense app by uninstalling the NitroSense service and then download it from the support page.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!