ED272 monitor trouble It said Cable Not Connected. none of the other button responding

HunterX3m

my ED272 has a problem. It said Cable Not Connected. I'm using HDMI to try and connect to my Laptop… there's no VGA option. I tried power reset, and unplugging both the power cord and the HDMI cable…, but it didn't work. I tried using the menu button but it's not responding… none of the other button responding, except the power button.

[Edited the thread to add issue detail]

William_mk2

@HunterX3m

It might be a cable issue..   Remove all the cables from monitor.   Press and hold the power button of monitor for 1 min.    Connect all the cables back.  Try to turn on the monitor.   Connect the monitor to computer and check. If the cable is non removable please don't try to remove it. 

Please remove the cable between monitor and computer.     Try to connect it back and check.    If possible try to use an alternative cable and check. 

If the problem persists try to use an alternative power cable and display cable and check.    Try to bypass the surge protector and connect the monitor directly to power outlet.    Try to connect monitor on a different power outlet or surge protector and check. 

On the monitor – use the control buttons.   There will be an option to reset monitor settings to default.    Try to reset the monitor and check.  

To isolate the issue, try to use the same monitor to a different computer and check  or  Try to use an alternative monitor on this computer and check.

billsey

Can you connect the laptop and cable to another monitor or TV to verify that side of things?