KA222QH Acer monitor No Sound option on monitor. The connection is thru HDMI but no sound

Caz12

pls help!! I rec a KA222QH Acer monitor for Xmas to watch Netflix thru my phone on. The connection is thru HDMI and the picture connects perfectly, but there is no sound! There is not even an audio option in my monitor settings. Acer adv to download an updated driver, which I tried to do off the Acer website, by connecting my laptop to the monitor, but nothing has changed, even thou it said it was installed. Acer won’t answer their phones for tech help and this is driving me insane!! Pls offer any suggestions of how to get an audio option on my monitor so I can get sound??? Thank u.

[Edited the thread to add model name to the title]

Joe9844

Look at the box the acer monitor came in, does it say that it has speakers?

There are many "sub" versions of acer monitors, so have speakers, others don't.

If your monitor's physical buttons and on screen GUI doesn't have audio settings, then your monitor doesn't come with speakers.

billsey

Take a look at the connectors:

If you have Audio In, you should have speakers inside. If you have Audio Out instead then you need to connect speakers to it.

Caz12

thank u for your comments, they were really helpful!