KA222QH Acer monitor No Sound option on monitor. The connection is thru HDMI but no sound

Caz12
Caz12 Member Posts: 2 New User
edited December 2023 in Monitors

pls help!! I rec a KA222QH Acer monitor for Xmas to watch Netflix thru my phone on. The connection is thru HDMI and the picture connects perfectly, but there is no sound! There is not even an audio option in my monitor settings. Acer adv to download an updated driver, which I tried to do off the Acer website, by connecting my laptop to the monitor, but nothing has changed, even thou it said it was installed. Acer won’t answer their phones for tech help and this is driving me insane!! Pls offer any suggestions of how to get an audio option on my monitor so I can get sound??? Thank u.

[Edited the thread to add model name to the title]

Answers

  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    edited December 2023

    Look at the box the acer monitor came in, does it say that it has speakers?

    There are many "sub" versions of acer monitors, so have speakers, others don't.

    If your monitor's physical buttons and on screen GUI doesn't have audio settings, then your monitor doesn't come with speakers.

  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    Take a look at the connectors:

    If you have Audio In, you should have speakers inside. If you have Audio Out instead then you need to connect speakers to it.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Caz12
    Caz12 Member Posts: 2 New User

    thank u for your comments, they were really helpful!

  • lucillepatel
    lucillepatel Member Posts: 1 New User

    It sounds frustrating,

    The KA222QH monitor is primarily designed as a display-only monitor, meaning it doesn’t have built-in speakers, which is why you’re not seeing an audio option in the settings. While HDMI does carry both video and audio signals, this model won’t output sound directly. However, you can still get audio by using external speakers or headphones connected to your laptop or phone. To enjoy Netflix with sound, try connecting a pair of speakers or headphones to the headphone jack on your device or use Bluetooth speakers. Hope this helps!

    Good Luck…Have a Nice Day!!

  • lucillepatel
    lucillepatel Member Posts: 1 New User

    Have a Nice Day and Thanks for shared this Reply!!