Hello,
I just purchased a new Packard Bell airFrame 28" M28000 4k monitor from the Amazon "Packard Bell" seller. Does anyone know where I can get the drivers and software if it has any? I'm having an issue when switching above 60hz the display flickers white. When I play games it flickers frequently and on other apps like Chrome browser it does this occasionally. I also get a driver timeout error when I turn my monitor off then on while my PC is on. I can't find a Packard Bell web page and the only thing I can find is that Packard bell was purchased by Acer. Its a late 2022 monitor so I don't know if its still available for manufacturer warranty. I really don't want to refund this monitor because the seller just ran out and I won't be able to find another at this price. Any help would be appreciated, Thank You.
Things I have tried so far:
2 different DisplayPort (DP) cables
3 different HDMI cables
Plugged into other wall power outlet
Uninstall (using DDU) then reinstall of Radeon adrenalin drivers and software for Radeon RX 6600 XT
disabled and turned off any graphics enhancements
disabled any features and enhancements on the display menu
unplugged and held the power button for 30 seconds to discharge any built up energy
tried the different displayports and HDMI on the graphics card
[Edited the thread to add issue detail]