Acer Predator neo 16 keyboard RGB problem, my keyboard RGB refused to change the color

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Taha2001
Taha2001 Member Posts: 3 New User
edited December 2023 in Predator Laptops

Hello, Acer community,

I bought my Predator last week and everything was going well

but today for some reason, my keyboard RGB refused to change the color and stick to the same color even when I change it from Predator Sense and it was completely fine and okay.

I tried to look up my prob on the Internet but I found nothing useful.

Can you help me with my dilemma?

Thank you very much.

[Edited the thread to add issue detail]

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,775 Trailblazer
    Answer ✓
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    OHello! What is the exact model of the notebook? Example an515-55. Have you tried uninstalling Predator sense?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,775 Trailblazer
    Answer ✓
    Options

    OHello! What is the exact model of the notebook? Example an515-55. Have you tried uninstalling Predator sense?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Puraw
    Puraw ACE, Member Posts: 8,919 Trailblazer
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    I recommend sending it back to the retailer or bringing it to Acer Services in your country as you should not have this KB issue.

  • Taha2001
    Taha2001 Member Posts: 3 New User
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    Thank u for answering..i find the problem..simply I remove predator sense and re install it and everything going back to normal

  • Taha2001
    Taha2001 Member Posts: 3 New User
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    Thank u very much