After putting 2 modules of 8 GB of ram does not turn on the screen Acer aspire E15 E5-573-56B

SPENGAR7

Accer aspire E15 E5-573-56BL al poner 2 módulos de 8 gb de ram no enciende la pantalla. El slot que estaba libre no conecta. Lo he probado muchas veces con todos los módulos (de 4 y 8 gb).

Hay alguna solución? Puedo poner un solo módulo de 16 gb?

Gracias.

TRANSLATED

Acer aspire E15 E5-573-56BL when putting 2 modules of 8 GB of ram does not turn on the screen. The slot that was free does not connect. I have tried it many times with all the modules (4 and 8 GB).

Is there any solution? Can I put a single 16 GB module?

Thank you.

[Translated using Google]

JackE

Devem ser sodimms DDR3L (LowVoltage 1.35volts —- Baixa voltagem), de preferência de canal duplo, geralmente vendidos como um par correspondente.

Should be DDR3L (LowVoltage 1.35volts) sodimms preferrably dual channel usually sold as a matched pair.

billsey

Usually when they don't work it's as Jack suggests, you are trying to use DDR3 instead of DDR3L. A 16GB SO-DIMM will not work, but you should be able to put two 8GB modules in. What was the part number you tried?