Acer Predator Helios 16 Ph16-71 Sound Crackling Issue

alperenkadir
alperenkadir Member Posts: 4 New User

Hello,

When watching videos on YouTube, I occasionally hear a cracking sound from the speakers. This sound persists consistently when adjusting the settings of RGB lights. How can I find a solution to this issue?

Link :

Answers

  • alperenkadir
    alperenkadir Member Posts: 4 New User
    edited December 2023

    I found the problem. This issue only occurs when we play music or videos online while using the laptop battery. There is no such problem when it is plugged into the adapter or when we play a song that is already downloaded on the computer.

    Furthermore, when we switch the laptop to power-saving mode while on battery, the speakers tend to deteriorate even more.

    I could not find the solution.

  • J777
    J777 Member Posts: 1 New User

    I have updated drivers and no more this issue i was suffering aswell