Aspire 5 charging issues, it shows critical low battery and no orange light

pottechi

Hello, my aspire 5 apparently has critical low battery, but when I tried to charge it, it didn't work, and there was no orange light that indicates that it was charging, so I tried to turn it on again, only to be met with the same "Critical Low Battery" screen, then the orange light would turn on for a bit, then it would die again. What do I do?

[Edited the thread to add issue detail]

Puraw

https://community.acer.com/en/discussion/696656/aspire-5-charging-issues

If the battery is more than 5 years old or you see a decline in the capacity (Windows Battery report) replace it. If the battery is new and capacity is still close to the design capacity uninstall the 2 battery drivers in Device Manager

If still no charging possible do this:
Check if there is a small pinhole in the back of your laptop (with a battery sign) and stick a pin in that hole till you feel it click (micro switch), keep pressing the pin for a few seconds. This will reset the battery.

Power drain + CMOS reset: Open the back of the laptop and disconnect the battery cable from the motherboard. Locate the CMOS module (with 2 twisted wires Red and Black) and remove the coin battery. Shorten the +/- contacts inside the CMOS capsule for 2 seconds with a bended paperclip and put the coin battery back with the + sign facing up, close the CMOS capsule. Next, press the Power Button on the keyboard for 10-15 seconds after that reconnect the battery cable to the motherboard. Close the laptop, plug-in the adapter and try to boot.