After reinstalling win 11 the unit does not have any driver. so dont know which driver to install

surajraghuwanshi05
surajraghuwanshi05 Member Posts: 5

Tinkerer

edited December 2023 in Aspire Laptops

I reinstalled windows 11 after consulting acer customer care because my laptop was having blue screen error. and after setup i found out there are no drivers available my touchpad not working and some more now i have no idea which drivers need to be install.

if anybody could help me ?

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,970 Trailblazer

    I assume your laptop is Windows11 compatible, if not, Clean install Windows10. Open Device Manager and check for yellow exclamation marks or greyed out "Unknown Devices", uninstall those, also check the Hidden Devices. Make sure you are online and reboot, Windows 10-11 will install all the correct drivers. This is a tutorial to install W10: https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html

  • surajraghuwanshi05
    surajraghuwanshi05 Member Posts: 5

    Tinkerer

    yes my device is windows 11 compatible, windows 11 was preintalled i just agin reinstalled it because of some errors

  • AreejAnjum99999
    AreejAnjum99999 Member Posts: 4 New User

    To resolve the issue of missing drivers on your Acer laptop after reinstalling Windows 11, follow these steps:

    1. Visit Acer Support: Go to Acer's official support website and enter your laptop's model number to find the specific drivers for your device.
    2. Download Necessary Drivers: Look for touchpad drivers, chipset drivers, and any other drivers that your system requires.
    3. Install Drivers: Download and install these drivers one by one. Start with chipset drivers, followed by touchpad and other peripheral drivers.
    4. Windows Update: Run Windows Update, as it can automatically find and install missing drivers.
    5. Device Manager: Check Device Manager in Windows for any missing drivers. Right-click on any device with a yellow exclamation mark and select "Update driver".

    If you're unsure about the specific drivers, the model number of your Acer laptop can help in pinpointing the exact drivers needed.