The keyboard backlight of the Nitro 5 AN515-47-R9ES does not light up.updated all drivers

Biellzera
Biellzera Member Posts: 5

Tinkerer

edited December 2023 in Nitro Gaming

Today (12/07/23), I received my Nitro 5 AN515-47-R9ES laptop. Immediately, I opened the BIOS to configure it for Windows installation. From the very beginning, the keyboard backlight did not light up. After installing Windows, I updated all drivers and installed Acer applications (Nitro Sense, Quick Access), but the backlight still does not work. Pressing Fn + F9 and F10 also has no effect.

[Edited the thread to add issue detail]