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TureGame app is not working after the latest update.

Member Posts: 82 Fixer WiFi Icon
edited December 2023 in SpatialLabs

screenshot of the message I got.

Best Answer

  • Member Posts: 82 Fixer WiFi Icon
    edited December 2023 Answer ✓

    Solved. That application was the wrong file, that was meant for the laptop. For the stand-alone monitor, on the same page ( https://www.acer.com/us-en/support/product-support ), put the serial number of your monitor (you can find it in the monitor menu, under I). then download the correct application and it will work.

Answers

  • Member Posts: 82 Fixer WiFi Icon

    today, I removed all SpatialLabs applications, restarted Windows, and downloaded the latest SpatialLabs Experience Center (2023/12/06) and this is what I got:

  • Member Posts: 82 Fixer WiFi Icon
    edited December 2023 Answer ✓

    Solved. That application was the wrong file, that was meant for the laptop. For the stand-alone monitor, on the same page ( https://www.acer.com/us-en/support/product-support ), put the serial number of your monitor (you can find it in the monitor menu, under I). then download the correct application and it will work.

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