Nitro Sense not Installing on Acer Nitro AN515-43 after Windows 11 upgrade

I have recently upgraded to windows 11 on my Acer Nitro AN515-43. Nitro Sense wasnt even installed on my machine ( I think its because i performed a wipe at some point) so I went to find the software on Acer.com but when I search my device I dont get the option for Windows 11 applications. I found a link to a windows 11 version but when I install it, nothing happens and I cant even find it in the applications list. It's installed because I double click on the executable again, it says its going to remove the application instead of install.

When I hit the Nitro button, nothing happens. Literally nothing. I cant get into the BIOS either to check to make sure the model name has "nitro" in it.

Any help getting Nitro Sense working would be great so that I can use this machine to play Path of Exile.

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billsey

Windows 11 is not yet supported by Acer for the AN515-43 models. There are likely to be glitches until they get new drivers posted… With models they do have W11 drivers for they released new versions of Nitro Sense, so I'd expect them to do that for yours as well eventually.

cschmidlin

https://community.acer.com/en/discussion/comment/1246106#Comment_1246106

Do you know if there is a reason for not releasing the drivers yet? I found a solution to my problem in the meantime. I went to the windows game mode and forced Path of Exile to be high performance and that worked but I'd like to use Nitro Sense to get more out of my PC.

billsey

My guess is they are having issues with one of the vendors who made components for that model. They are seeing problems running drivers for those parts in Windows 11 and new drivers aren't yet fixing all the bugs. I have no idea which bits are having the issues though. Other than NitroSense, obviously…

StevenGen

https://community.acer.com/en/discussion/696247/nitro-sense-not-working-windows-11-an515-43

Try to install the AN515-43 NS version 3.01.3016 like this:

1st install the NS from its file Setup and wait until it finishes

2nd go into the NitroSenseV3.1 folder and click on this folder below and click on the installation file to intsll NS again, after it installs Nitro Sense should work, as that is the only way my AN515-56 NS can be installed, so try this method out and see if it works for you.

TimmyLee

https://community.acer.com/en/discussion/comment/1246346#Comment_1246346

I wonder if that could have anything to do with my windows 11 PredatorSense failing. Lost keyboard lighting and all other functionality of the app. Worked on it all day and have not found a fix, although some things seem to work for a few others.

netghost2605

I found a version that works and have created an MSIX installer that works perfectly. The second link is the certificate which need to be installed in trusted people as shown in the screen shot. Then just double click the msix file and install.

https://1drv.ms/u/s!AqXwe_wXjpTUl_8AF_nsKAFI2eLL9Q?e=edhgjJ

https://1drv.ms/u/s!AqXwe_wXjpTUl_8B9Sg-fITc9RBMlA?e=Zscnxj

Hamzik48

After months without Nitro Sense doing all things, it finally opened on my Acer Nitro AN515-58.

Try this if your Nitro Sense doesn't open for you:

1. Download the latest Nitro Sense from the Acer website using your model or S/number.

2. Go to the installation folder and install from setup. When you finish the installation, go to the Nitro 3.1 folder and open the APPXBUNDLE FILE. Tap Reinstall and Launch.

4. If that doesn't work for you and you see the Nitro Sense logo and then it disappears after you hit launch, go to the Windows taskbar and then tab details and right-click NitroSense.exe, then tab properties, and then in the General section you will see NitroSense.exe Location. Go to that destination on your laptop, and you will see this destination.

(C:\Program Files\WindowsApps……….) So in order to see the WindowsApps folder, you will have to show hidden files on the File Explorer, and then you will see WindowsApps. After that, go open that WindowsApps folder. If it asks, You need permission to open that folder, you need to take full control of that folder. When you finish taking control, open it, and you will see a bunch of folders. All you need to do is search a folder name like this (AcerIncorporated.NitroSenseV31_3.1.3052.0_x64__48frkmn4z8a w4).

Open that folder and then open the Win32 folder, and you will see the nitrosense exe. Right-click the app and go to properties and the compatibility, and set it as administrator. Apply and then send it to your desktop as a shortcut. Don't open it yet.

4. Go back to Program Files and open Acer, then Nitro Sense Service, and you will see some apps starting PS Letter Open them As administrator, these 4 files – PSAdminAgent, PSAgent, PSLauncher, and PSSv.

5. Then go to the seach bar and go to the services and check if prdetor sense is set to Automatic and Running.

6. Finally go to Desktop and open the Nitrosense shortcut; it should work and open without a problem.

* Just remember to only open Nitrosense on the desktop shortcut you set, not anywhere else, not even the Big N button on the keyboard and not the the on search bar , and if you open it from those options, remember to end the Nitrosense task from the taskbar and then open the desktop shortcut again, because that's the only way it opens for me.

I hope it works for you as it worked forme.

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