Predator Helios Neo 16 dgpu There are 2 thunderbolt4 ports and hdmi port at the back.

mercury67
mercury67 Member Posts: 2 New User
edited December 2023 in Predator Laptops

I have a Predator Helios Neo 16 with the 13700hx and rtx 4060. There are 2 thunderbolt4 ports and hdmi port at the back. Which of these are directly connected to the 4060 dedicated gpu?

[Edited the thread to add issue detail]

Answers

  • Hi @mercury67 Can you please indicate the exact model of the computer and the version of Windows installed?

    I'll see if the service manual has that kind of information.

    Thank you.
    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
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  • mercury67
    mercury67 Member Posts: 2 New User

    @Alejandro_AC . It is a PHN16-71. Windows 11 23H2.

  • I leave you the block diagram, it seems to be the HDMI port:

    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)