Predator Helios Neo 16 PHN16-71 Beeping 4 times while booting

DenisDaily
DenisDaily Member Posts: 6

Tinkerer

Hi guys, I recently bought myself this device, after using it for only a couple of weeks, I updated the BIOS from official Acer web-site, and after updating it I encountered problems such as the laptop crashing while playing games or just being afk, and after that when im shutting down my laptop and turning it on, laptop doing 4 loudly beeping, what could this be related to, urgently need your help!!!!

Best Answer

Answers

  • DenisDaily
    DenisDaily Member Posts: 6

    Tinkerer

    By the way, BIOS updated successfully without errors, but laptop was keeping crashing, and now it's not turning on, just 4 loud beeps

  • Puraw
    Puraw ACE, Member Posts: 7,026 Pathfinder
    Answer ✓

    I recommend bringing the laptop to Acer Services in your country to reset the system to factory defaults, looks like that BIOS update went wrong.


  • DenisDaily
    DenisDaily Member Posts: 6

    Tinkerer

    After two days it's now working good, without problems, i sent the laptop to professional service to diagnose what happened and how to fix it, they did very good job, they fixed my laptop that is now working without any problems