Acer Chromebook 11 Remove password help

Tanyabrosius77
Tanyabrosius77 Member Posts: 2 New User
edited December 2023 in Chromebooks

Hi I have a refurbished Acer Chromebook 11 I did everything in the beginning that I need to do it had me set up a password to sign into home screen so I'm able to get on home screen no problem so I want to take that password off so I went into settings went to privacy security hit where you changed the password to none it asks me for a password I don't have that password what do I do

[Edited the thread to add issue detail]

Answers

  • Tanyabrosius77
    Tanyabrosius77 Member Posts: 2 New User

    I have a Acer Chromebook 11 refurbished just got today..it had me set a password to get on home screen I want to take password off so I went to settings scroll down to security and privacy then it says lock screen and sign in sign in automatically I hit that and it's asking me to enter a password to configure

    security and sign in I do not have that password the password that I set up doesn't work on that so what do I do

  • billsey
    billsey ACE Posts: 34,697 Trailblazer

    Log into your Google account on another machine and change things there, but I don't think it will allow you to completely remove the password.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.