Just purchased an Acer nitro 5 an515-58-77vy but won't turn on

vaughanvi
vaughanvi Member Posts: 2 New User

I plugged in the laptop and pressed the powe button (also held it down for 20 seconds or so). Do I need to do anything before I can turn it on? Also there is no charging light turned on when I plugged it in (I don't know if it has a charging light but I can't see anything lit) thanks for any help in advance!

Best Answer

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,292 Pathfinder
    Answer ✓

    @vaughanvi

    Try to push the charger pin further as it might not have proper contact to charge the laptop. Check the connection between the AC cord and the charger brick.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,292 Pathfinder
    Answer ✓

    @vaughanvi

    Try to push the charger pin further as it might not have proper contact to charge the laptop. Check the connection between the AC cord and the charger brick.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!