Acer predator helios neo 16 upgrading ddr5 ram but no display is showing

yjunang
yjunang Member Posts: 2 New User
edited November 2023 in Predator Laptops

Hi I have the Acer predator helios neo 16 (i7, RTX 4060) and tried upgrading the ram. The module I bought is from Kingston (fury ddr5 4800mhz) but for some reason once I install it the display won't boot. The laptops keyboard lights up and the fans are working but there's no display. I tried removing the module and it boots up. Is there any way to solve it? The ram has the same mhz as the one supported by the laptop. Pls help anyone

[Edited the thread to add model name to the title]

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