I can no longer Chromebook update using mobile data

Beemore
Beemore Member Posts: 1 New User
edited November 2023 in Chromebooks

I can no longer update my Chromebook using my mobile data, as in the past. I have looked online and everyone says I need to open the terminal screen using ctrl-alt-T then to type in update_over_cellular enable. I have tried this several times but I just get a message saying it is an unknown command. Can anyone offer any suggestions

[Edited the thread to add issue detail]

Answers

  • billsey
    billsey ACE Posts: 34,697 Trailblazer
    edited November 2023

    What Chromebook model do you have? Which version of the OS is installed on it now? Does the update go correctly when connected to WiFi rather than cellular? Can you post a pic of the results when you type "update_over_cellular enable" into Crosh?

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