Trying to factory reset me acer helios 300 PH315-5 but it BSoD when it starts to reset. Please HELP!

geee
geee Member Posts: 4 New User
edited November 2023 in Predator Laptops

I am trying to factory reset my computer and when it starts to reset it BSoD then says no changes were made. I also cant even access safe mode because it also BSoD. I talked to windows support and she said that my BIOS is old. When I looked onto the acer BIOS/Firmware the latest one is the same version. any help. Laptop is Predator PH315-53, My BIOS Version/Date: Insyde Corp. V2.04, 2021-08-21

[Edited the thread to add model name to the title]

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