My actab1021 backup files to this non-existant memory slot instead of the external SD card installed

Soapy_1
Soapy_1 Member Posts: 1 New User
edited October 2023 in Tablets

My tablet appears to have a blanked off SD card slot. When I try to back it up it wants to send files to this 'non-existant' memory slot instead of the external SD card installed.

Does anyone have any info on this. A backup is now necessary.

Thanks in anticipation.

[Edited the thread to add issue detail]

Answers

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    That model was (I believe) one of the custom designs done for a specific vendor and Acer doesn't provide support for them. Because of that we don't have access to support documentation and can't really help with anything we can't find out via an online search. Try contacting your vendor to get help…

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