looking for firmware update for the ED323QURA to use 120HZ refresh rate

SortedGeeza
SortedGeeza Member Posts: 2 New User
edited October 2023 in Monitors

Good day, i was wondering if it is possible to get a firmware update so that my screen can also be detected by my PS5 in 120hz 1440p mode, as currently it says 120hz isn't supported.

yet i can select 144/120/60 hz on my desktop pc perfectly fine, so i know the screen is capable of displaying it, seems i need updated EID table on my screens bios, but there arent any updates avalaiable from what i can see.

[Edited the thread to add issue detail]

Best Answers

  • JackE
    JackE ACE Posts: 45,095 Trailblazer
    Answer ✓

    Sorry, while the monitor might be capable of 120Hz @ 1440P or even 144Hz, this does not necessarily mean when driven by any and all systems. Accordingly, it is only warranted for 60Hz-75Hz @ 1440P in most systems as shown in the table below. Unless posted on the Acer monitor drivers and downloads site, an external monitor firmware updates are generally neither available nor user installable.

    Jack E/NJ

  • SortedGeeza
    SortedGeeza Member Posts: 2 New User
    Answer ✓

    i found the answer to lie in the fact that the screen is basically an older hdmi standard and not 2.1 so long story short 'i'll need a new screen'.

Answers

  • JackE
    JackE ACE Posts: 45,095 Trailblazer
    Answer ✓

    Sorry, while the monitor might be capable of 120Hz @ 1440P or even 144Hz, this does not necessarily mean when driven by any and all systems. Accordingly, it is only warranted for 60Hz-75Hz @ 1440P in most systems as shown in the table below. Unless posted on the Acer monitor drivers and downloads site, an external monitor firmware updates are generally neither available nor user installable.

    Jack E/NJ

  • SortedGeeza
    SortedGeeza Member Posts: 2 New User
    Answer ✓

    i found the answer to lie in the fact that the screen is basically an older hdmi standard and not 2.1 so long story short 'i'll need a new screen'.

  • JackE
    JackE ACE Posts: 45,095 Trailblazer

    ED323QURA-bidpx 2018 release . HDMI 2.0. Specs in this link.

    Jack E/NJ