Acer Aspire E5-471G bluetooth detect problem my laptop cannot detect my earbuds device.

tipenyang
tipenyang Member Posts: 1 New User
edited October 2023 in Aspire Laptops

hello, i recently formated my Acer Aspire E5-471G to windows 11. Have install all driver , bluetooth intel base. but when i try to pair my TWS , my laptop cannot detect my earbuds device. i install Bluetooth drive Intel base.

[Edited the thread to add issue detail]

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Answers

  • Puraw
    Puraw ACE, Member Posts: 14,126 Trailblazer
    Answer ✓

    The Acer BT 4.1 drivers are from 2015 for Windows10, if you downloaded Intel BT 5.4 for Windows11 you will have a mix of Windows10 drivers from Acer, W11 drivers installed by Windows update and now the Intel BT 5.4 driver. Also if your earbuds are BT 4.1 they may not pair. BTW there is no Acer BIOS available yet for W11.

  • PCProb
    PCProb Member Posts: 22 Networker

    You could try the Windows 11 compatible Bluetooth driver (22.250.0) from the Intel website.