Nitro 5 AN515-55 Problem while gaming , keyboard and monitor turns off randomly

xAlex09
xAlex09 Member Posts: 1 New User
edited October 2023 in Nitro Gaming

Hello there, i have an nitro 5 AN515-55 bios 2.06 with i5 10th gen, 16 gb ram and rtx 3050, while playing sometimes it does this thing as in video, the screen and the keyboard turns off, but the laptop and the game is still running, i've connected to an external monitor and its working fine. Temps are under 80C and its not doing it all the time, it can go well for 3 days then its doing it again.

i've tried : clean install windows 11, then going to clean windows 10
swap ram
last update gpu
changing thermal paste
removing and pluging all the cables again

[Edited the thread to add model name to the title]

Answers