My Acer Laptop won't print to my Samsung printer.

AdJ
AdJ Member Posts: 3 New User
edited October 2023 in Aspire Laptops

My Acer laptop won'ty print to my Samsung printer. I've come to a relative's house thinking it was the printer but it won't print to theirs either.

[Edited the thread to add issue detail]

Answers

  • Hi @AdJ in order to determine what the problem may be, please indicate the exact model of the computer, the version of Windows installed and the exact model of the printer.

    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • AdJ
    AdJ Member Posts: 3 New User

    Thanks for your rey.It's an Acer Aspire V3-574 system type x64-based PC. Printer Samsung Xpress C480W

  • Thanks for the data.
    I need to know if it is Windows 10 or Windows 11.

    Thank you and excuse me.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • You should not have problems with this printer, did you download the drivers from the following address?
    You must select the operating system where the printer will be installed:

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • AdJ
    AdJ Member Posts: 3 New User

    Thank you I will leave it for a younger member of my family to try. I appreciate your swift response.

  • I hope everything goes well, please tell me.

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)