AN517-52 Microsoft basic display adapter?
Tinkerer
In my display settings, it shows that I use Microsoft basic display adapter instead of my RTX 3060.
My model is AN517-52
I have tried downloading Nvidia drivers to see if it changes anything, but still nothing.
(My GPU is indeed displayed in my control panel.)
Also, the current driver version I installed is displayed only in my Nvidia control panel, but in properties of the card, it shows a completely different driver version. Is that normal? I really need help.
[Edited the thread to add issue detail]
Answers
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Make sure internet is working and uninstall both Intel iGPU and Nvidia dGPU drivers in Safe Mode with DDU, Reboot and let Windows10 reinstall the best display drivers. https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html
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Hi @Dale9 can you post a screenshot of the device manager of the video device?
Have you tried uninstalling the NVidia driver and installing the Acer one?Thank you.
All the best.- Un saludo / All the best
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