There is a vertical line appearing in the middle of the screen AR70AP2851UD, What is the warranty?

Bashy
Bashy Member Posts: 1 New User
edited October 2023 in Monitors

This is regarding Acer 4K smart TV 70" model AR70AP2851UD. I bought this Tv in May 2022 and there is issue with the screen now. There is a vertical line appearing in the middle of the screen. How long is the screen warranty? Can Acer do something to rectify.

[Edited the thread to add model name and issue detail]

Answers

  • Hi @Bashy Acer customer service or support does not participate in this community, it is a community for users.
    If what you want is for Acer to know about your problem, you should contact them directly in your country, here is the directory by country:

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • billsey
    billsey ACE Posts: 34,645 Trailblazer

    Yes, you will have to contact Acer support to discover what your warranty is. Warranties differ for different countries and different vendors.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.