Swift 1 113-31, replaced with new battery but, unit works only when plugged in. Please help

Bobbi7dj
Bobbi7dj Member Posts: 1 New User
edited October 2023 in Swift and Spin Series

I replaced the battery with a new one, but the laptop only works when the power adapter is connected. I did a battery reset but it didn't help. When you plug in the adapter and turn it on, the battery status appears, where you can see how much battery it has. The battery went from 80% to 100%, but as soon as I unplug the power adapter, the laptop shuts down. I completely reset the laptop and that didn't help either. The battery driver is up to date and working properly. The problem persists even with the original battery, with which it worked normally before the replacement.
I am asking everyone for advice

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,479 Trailblazer

    Did you get the correct battery AP16A4K or AP16A4K (KT00304007 or KT00304003) 42 Wh, 11.25V? Also check if the battery cable is properly connected to the motherboard socket.

  • billsey
    billsey ACE Posts: 34,912 Trailblazer

    Here is the battery spec from the service guide:

    There are different batteries within the AP16A spec, with slightly different wiring. The 3S1P, I believe, defines the wiring. I'm guessing the battery isn't reporting it's status correctly to the motherboard, so the system thinks it's no longer there when the charge voltage is removed.

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