Aspire A715-51G is not turning on and few keys stopped working

ilbeyutku
ilbeyutku Member Posts: 2 New User
edited October 2023 in Aspire Laptops

Hey guys, i have a serious issue about my aspire a715-51g laptop.

yesterday when i use my laptop suddenly some of the keys on keyboard are stopped to working (caps lock, A, tab, esc, 9, 6, 3 etc. not all of the keys). then i tried some solutions for it. but i couldn’t fix it. last solution was deleting the keyboard in device manager (i use win11 so it will download automatically when it turn on)

then i restarted the pc but it was still not working. and when the last restarting it started not turning on

now i can’t turn on the pc. i tried battery reset pinhole, i tried pressing the power button. but still not working. please guys i need to fix it immediately.

[Edited the thread to add issue detail]

Answers

  • Press several keys on the keyboard and without releasing them, press the power button. Does the computer turn on?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
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  • ilbeyutku
    ilbeyutku Member Posts: 2 New User

    no it doesn’t

    also when the charge cable plug in the pc, the blue light always appears

  • Does your model have this button?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)