Predator Helios 300 PH317-55, battery 100% won't boot unless charger plugged in

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Mika_Wazowski
Mika_Wazowski Member Posts: 1 New User

I have a Predator Helios 300 PH317-55 with a battery showing 100% and refuses to boot unless the charger is plugged in and shuts down immediatly when it's unplugged.

Windows reports the battery as ok.

There doesn't appear to be a physical battery reset on this model and holding the power button down for 15 seconds without the charger plugged in does nothing.

Can somebody help? M.

Answers

  • Commodore_1995#
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    Hello! Have you tried disconnecting the lithium battery?

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