Acer Nitro 5 AN515-58-777X model N22C1 - missing disk D how to take it back?

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Answers

  • Jinzc
    Jinzc Member Posts: 18 Troubleshooter

    @AnhEZ28 

    just to be sure, is this laptop is built in with Disk D i.e. HDD 1 ?

    my disc C is max 475 GB… from receipt description says 16GB DDR5 / 512GB G4 PCIE SSD…

    i ask a technician, he says according to receipt it does not come with Disk D and most new laptops nowadays do not have disc D…

    kindly confirm.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,287 Pathfinder

    @Jinzc

    An additional 1TB HDD is an option for this laptop. But why do you think that your laptop had disk D previously?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Jinzc
    Jinzc Member Posts: 18 Troubleshooter

     @AnhEZ28 

    so you mean it is not built in since delivery? please confirm.
    I am so used to keeping other documents there and still using my old laptop as well. Apparently I am confused when realized about this suddenly.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,287 Pathfinder

    @Jinzc

    I'm still unsure about the whole laptop. You can check the storage specification on the box to see if it includes the HDD, check again the place that you bought the laptop from, or post the full model number here so I can try to look it up.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Can you send a photo of the inside of the notebook?

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  • Hi @Jinzc that computer seems to only come with an SSD, why do you think it comes with a D drive?

    Are these the specifications of your model?

    Acer Nitro 5 N22C1 15" Core i7 2.7 GHz - SSD 512 GB - 16GB - NVIDIA GeForce RTX 3060

    Thank you.
    All the best.

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  • Jinzc
    Jinzc Member Posts: 18 Troubleshooter

     @AnhEZ28 

    model - AN515-58-777X

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,287 Pathfinder
    Answer ✓

    @Jinzc this model has the 512GB SSD included. So there is no HDD

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • According to the service manual that I have consulted, you can buy an HDD kit:

    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • It is possible that the hard drive kit came with the laptop, in the cardboard box.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)