My Nitro AN515-58 laptop's gpu fan speed always maximum

apokalipta
apokalipta Member Posts: 10

Tinkerer

Hi guys,
I have problem and i need help about my gpu fan speed. Gpu fan always work maximum speed. I tried some things I saw the internet but nothing changed. This noisy sound make me crazy because this is like plane is preparing to take off.

What should i do ? Thanks.

Answers

  • Hi @apokalipta I always work at maximum speed or have you started doing so recently?


    If it was recently, remember if it coincided with any change or update to the equipment, the BIOS, for example.


    If the above is not the case, have you checked the equipment temperatures? As you know, the rotation speed of the fan works according to the internal temperature of the equipment, if it has a temperature problem, it will work at maximum.


    If the above is not the problem either, go to the BIOS setup, some BIOS allow you to configure the speed so that it is always working, if you have the option, set it to auto.

    Thank you.
    All the best.

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  • Can you tell me the bios version?

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  • apokalipta
    apokalipta Member Posts: 10

    Tinkerer

    my bios version is 1.11 I never changed.

    this issue didn’t exist before. I encounter recently.

  • apokalipta
    apokalipta Member Posts: 10

    Tinkerer

    hi @Alejandro_AC , thank you for reply but i didn’t change anything on the pc.

    Gpu fan are working maximum speed when pc on idle. I mean I don’t run any program, game etc. there is nothing any pressure on the Gpu. Actually nvidia Gpu is disable because only iris xe Gpu working. And last , Gpu temperature is normal.

    I upload the video in YouTube. You can see on the video.

    https://youtu.be/hDvy8-gMsdw?feature=shared

  • The video looks a little blurry, does the NitroSense application have a "turbo" button?
    If you have it, deactivate it.

    Thank you.
    All the best.

    • Un saludo / All the best
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  • apokalipta
    apokalipta Member Posts: 10

    Tinkerer

    fan control is automatic and fan mode is default. Nitrosense have performance mod but already disabled.

  • Puraw
    Puraw ACE, Member Posts: 14,681 Trailblazer
    edited October 2023

    After you have tried Balanced Power Plan and the GPU fan still continues to run at maximum speed, I recommend bringing your laptop to Acer Services in your country to check the problem, it may be hardware related.

  • StevenGen
    StevenGen ACE Posts: 12,825 Trailblazer
    edited October 2023

    Update the bios to the last version 2.10 and also reinstall the Nitro Sense and control the fan speed through Nitro Sense software. If you can't install nitro Sense and it doesn't work with the Nitro Sense last version 3.01.3052_20230109 dated: 2023/05/26 for the AN515-58, then do the below to install the Nitro Sense as it will work:

    This is what you do if you can’t install Nitro Sense with its setup file application:

    (1) First uninstall the Nitro Sense software via Control Panel if its installed,

    (2) Then go to the Acer site and downloaded the Nitro Sense file appropriate to your Nitro laptop model,

    (3) Then Open ONLY the NitroSenseV3.1 “APPXBUNDLE File” inside the folder, and install this file ONLY and install this NitroSenseV3.1 “APPXBUNDLE File”

    (4) Then go back to the Nitro Sense main folder and clicked on the main Application Setup.exe and install the Nitro Sense software. 

    Following and doing the exact steps 1 to 4 above will install and make the Nitro Sense keyboard N Key and Nitro Sense appear in the Apps list and make Nitro Sense software install and work 100% to control all CPU and GPU fans and custom fan settings work and also keyboard lights and lights combinations.

    Do this, Go to the NitroSenseV3.1 folder > install the "05e19a86e4124aab932135fcf4db595d" and then go back to the main Nitro sense folder and install the main Setup application file, after you dio this the Nitro Sense should work 100%.

    Then go and install the Nitro Sense 1a file below first, and then install the #2 Setup second above.

  • apokalipta
    apokalipta Member Posts: 10

    Tinkerer

    hi @Alejandro_AC , thank you for reply but i didn’t change anything on the pc.

    Gpu fan are working maximum speed when pc on idle. I mean I don’t run any program, game etc. there is nothing any pressure on the Gpu. Actually nvidia Gpu is disable because only iris xe Gpu working. And last , Gpu temperature is normal.

    I upload the video in YouTube. You can see on the video.

  • apokalipta
    apokalipta Member Posts: 10

    Tinkerer

    hi @Alejandro_AC , thank you for reply but i didn’t change anything on the pc.

    Gpu fan are working maximum speed when pc on idle. I mean I don’t run any program, game etc. there is nothing any pressure on the Gpu. Actually nvidia Gpu is disable because only iris xe Gpu working. And last , Gpu temperature is normal.

    I upload the video in YouTube. You can see on the video.

  • Does it happen the same when you are alone with the battery as if you connect it to the power charger?

    Thank you.
    All the best.

    • Un saludo / All the best
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  • apokalipta
    apokalipta Member Posts: 10

    Tinkerer

    hi @StevenGen i understand your point but i never changed bios version and this issue didn't exist before. Now i have a problem but bios version still same. I think that the problem is not related to bios version.

  • The only reason I can think of is that the GPU temperature sensor is not working well, that the GPU is overheating or that there is dirt in the air vents that prevent optimal heat extraction.

    Thank you.
    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
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  • apokalipta
    apokalipta Member Posts: 10

    Tinkerer

    edited October 2023

    Alejandro_AC I tried both ways. With alone battery and with connected charge there is nothing changed. i still have the problem either way.

  • Check nvidia gpu activity. It is possible that there is a program running in the background:

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  • I understand, I don't know what could be causing the problem, I'm sorry, although I am looking for more information.

    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
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  • apokalipta
    apokalipta Member Posts: 10

    Tinkerer

    thank you my friend @Alejandro_AC . I think i should go to the acer service.

  • apokalipta
    apokalipta Member Posts: 10

    Tinkerer

    I checked nvidia gpu activity. There is no program runing in the background

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,013 Trailblazer
    edited October 2023

    Does the equipment still have a warranty? If you have it, let Acer know.


    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
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    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Try resetting the battery: disable fast startup in the power options, turn off the computer, disconnect the power adapter, press the power button for thirty seconds and leave the computer off for half an hour.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)