MSI RX 6800xt problems with Displayport + Driver Adrenalin

david2346
david2346 Member Posts: 1 New User

When using the Radeon Adrenalin driver together with the displayport cable, my monitor goes blank (without image) and the sound is also interrupted. This is a random problem, but it only happens if you are using Spotify, Youtube, Web, (basic tasks), but it never happens when playing.

But if you install the driver available on Windows Update, your computer works perfectly.

Which leads me to believe that the problem is with the AMD drivers.

I have the chipset, bios, windows all updated and the problem continues.

If I want to use the Adrenaline driver I have to replace it with the HDMI cable, but the HDMI cable doesn't offer 165hz.

My graphics card is MSI TRIO 6800XT

Any solution?

Answers

  • JackE
    JackE ACE Posts: 43,594 Trailblazer

    > But if you install the driver available on Windows Update, your computer works perfectly.>Any solution?

    Maybe. It might help if you could reveal the Acer monitor model number. And if it works perfectly with the updated Windows AMD driver, why use MSI's AMD driver anyway?

    Jack E/NJ

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