how to use the external controls on my 24" Acer Monitor

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m1K_3
m1K_3 Member Posts: 3 New User
edited September 2023 in Monitors

Can anyone explain to me how to use the external controls on my new 24" Acer Monitor. When I press the 1st button to activate the display my pointer goes under it instead of over & touching it doesn't work.

I could sure use some info, please.

Thanks

😊

[Edited the thread to add issue detail]

Best Answer

  • billsey
    billsey ACE Posts: 32,134 Trailblazer
    Answer ✓
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    OK, Acer has a User Manual online for that model, and here's what they show:

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 32,134 Trailblazer
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    You will have to give us a little more info. Acer makes a lot of different monitors in the 24" size. What is the model number for yours? It should be several numbers and letters, followed by a bunch more letters. So, something like K242HYL Hbiikw

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • m1K_3
    m1K_3 Member Posts: 3 New User
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    It's this one;

    Acer 23.8” Full HD (1920 x 1080) Ultra-Thin IPS Monitor, 75Hz, 1ms VRB, SA241Y Bi

  • billsey
    billsey ACE Posts: 32,134 Trailblazer
    Answer ✓
    Options

    OK, Acer has a User Manual online for that model, and here's what they show:

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • m1K_3
    m1K_3 Member Posts: 3 New User
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    Thank you billsey. I appreciate your response. I looked for a User Manual online for this but couldn't locate one. Again, thank you.

  • billsey
    billsey ACE Posts: 32,134 Trailblazer
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    Yes, you go to their drivers download section, then look under the documents tab.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.