ACER Nitro 5 AN517-55 second m.2 slot support NVMe? Or i have to use disc m.2 with sata?

kasztanowyjim
kasztanowyjim Member Posts: 2 New User
edited September 2023 in Nitro Gaming

Hi,

I have laptop ACER Nitro 5 AN517-55 with i5-12500H.

I bought a laptop with a disc m.2 NVMe 512 Gb (system disc).

I try to add second disc (Plextor m.2 NVMe 512) to second m.2 slot - but bios doesn't see it. I read a lot of post on forum and I have serious doubt: or in my model of laptop second m.2 slot support NVMe? Or i have to use disc m.2 with sata?

[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,155 Trailblazer
    edited September 2023
    https://community.acer.com/en/discussion/691799/acer-nitro-5-an517-55

    You need to go to Disk Management by right clicking the windows icon in the taskbar and then choose Disk Management, as your new Plextor M.2 NVMe 512GB drive is shown there. Its a very simple task. See this guide here Disk Unknown Not Initialized in Windows

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer

    With the new SSD connected, can you send a photo of the bios information tab?

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  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer

    Hi @kasztanowyjim is your new disk recognized in the BIOS setup?

    Thank you.
    All the best.

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  • kasztanowyjim
    kasztanowyjim Member Posts: 2 New User
    edited September 2023

    Dear All,

    My second disc (wchich i try to add) is: Plextor PX-512M8VG+ (SATA!)

    Unfortunately the drive DID NOT appear in the BIOS.

    My winddows 11 doesn't see my second disk -  I tried "scan scan for changes' in device manager

    In Disk Management I see only my previous system disk, (first slot M.2, with disk fabricly mounted). I tried option "scan disk again" - still Windows dont see my second disk.

    Below are photos of my BIOS. Please help me - I'm helpless now. My second drive worked fine on another computer and was formatted before moving.
    image.png
    20230923_143626.jpg
    20230923_143633.jpg
    20230923_143637.jpg
    20230923_143645.jpg

    [Edited the thread to hide sensitive information]

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer
    edited September 2023

    The disks compatible with the equipment are of the NVme type, perhaps that is the problem:

    https://www.crucial.es/compatible-upgrade-for/acer/nitro-5-an517-51-56yw

    image.png

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,287 Pathfinder

    @kasztanowyjim it seems like this model doesn't support SATA SSD anymore. Only NVMe SSD is supported for both slots.

    image.png

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer

    Did you disconnect the lithium battery before installing the SSD?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

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