Predator PTX17-71 LED Keyboard Lighting Issue.keyboard does not respond to PredatorSense

Options
TheLoop
TheLoop Member Posts: 2 New User
edited November 2023 in Predator Laptops

PredatorSense controlled the keyboard lighting the first time I used the application. Now keyboard does not respond to PredatorSense. I have tried uninstalling and reinstalling acer lighting services, adding newer C++ runtime libraries and a few other recommendations found in the acer forums. Nothing works. Very frustrating as the keyboard default lighting is a blue light random keys cycling on and off. In other words useless in low light situations. Any help is appreciated.

[Edited the thread to add issue detail]

Answers

  • TheLoop
    TheLoop Member Posts: 2 New User
    Options

    Well, after a few months I figure out a resolution for my issue. Disconnect the mouse and reboot. Wait until the keyboard lights up and then plug it back in. It Appears a USB or mouse driver is conflicting with lighting drivers at startup.