Strange pixels on the screen, What could be the problem ?

TimotejPešec
TimotejPešec Member Posts: 2 New User
edited September 2023 in Monitors
https://prnt.sc/PBsuYNji1xJu

I came home yesterday and my screen had strange pixels that weren't there earlier. I tried turning from 165hz to 60hz and my screen tears even harder.

[Edited the thread to add issue detail]

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer

    hello! Can you provide the computer model? Example: AN515-55-5890. Is your computer still under warranty? If it's not under warranty, I would try disconnecting the lithium battery and the edp cable, to see if that solves the problem.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • TimotejPešec
    TimotejPešec Member Posts: 2 New User

    Its the monitor thats acer not the computer. I've tried to replug my monitor from my pc to another laptop that i own and theres the same problem.

  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    Also look at the splash screen that shows up when you first turn the monitor on. If the artifacts are in the splash screen there's a problem with the monitor itself. If not then the issue is likely your cable.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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