acer Chromebook Spin 713 Netflix audio not in synch offline

Desmo907

When watching downloaded Netflix movies offline I notice the audio is not in synch with the speakers lips.

Is the acer just underpowered?

Thoughts?

acer Chromebook Spin 713 2-in-1 13.5in 2K LED Touch Screen Intel i5-1135G7 up to 4.2GHz 8GB Memory 256GB SSD

[Edited the thread to add model name to the title]

StevenGen

https://community.acer.com/en/discussion/691332/netflix-audio-not-in-synch-offline

The Chromebook Spin CP713-3W that you have has a good Wi-Fi 6 - 2.4/5Ghz (160Hz) with BT v5.2 card, which is the Intel® Wi-Fi 6 AX201 Gig+ with bands of: 2.4, 5 GHz, (160MHz) max speed of 2.4 Gbps and Wi-Fi 6 (802.11ax), which shouldn't be a problem with the Wi-Fi hardware connection of your Chromebook laptop, as where the problem could be most likely, is from the following issues, so check these issues in this order:

• Slow internet connection - check your modem and provider speeds.
• Streaming service issues - check the speeds of your web browser.
• Internet connection issues - check your modem.
• Browser issues - reinstall browser, MS Edge is a known culprit for bad connections and synch issues, so avoid using MS Edge
• Inappropriate sound settings - check you laptops audio settings
• Old audio drivers - check with google about audio issues, as Acer does not support Chrome OS and has no driver for this OS.

Desmo907

To be clear. I am watching movies while Not connected to the internet. I downloaded the movies prior and watch them on a flight, etc .

I do have all updates. I'll check max movies but think