ACER MONITOR XZ306CX sound not working

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ROHIT_JAIN
ROHIT_JAIN Member Posts: 1 New User
edited September 2023 in Predator Monitors

I HAVE SOLD ONE ACER MONITOR XZ306CX ON 4TH AUGUST, 2023. NEXT DAY OF THE PURCHASE MONITOR SOUND WAS NOT WORKING. CUSTOMER LOGGED A COMPLAINT ON ACER MONITOR TOLL FREE NUMBER. ACER ENGINEER VISISTED TO HIS LOCATION AND GIVEN HIM A COMPLAIN SLIP. ENGINEER SAID IT WILL BE REPLACED AS THE MONITOR IS FAULTY. TODAY'S DATE IS 09TH SEPTEMBER, 2023 YET THE MONITOR IS NOT REPLACED. THE ACER PERSON WHO VISITED SAYING THAT WE WILL ABLE TO GIVE YOU SERVICE ONCE WILL RECEIVE THE PARTS FROM THE COMPANY. ACER PERSON'S NUMBER IS [Content Removed].

I HAVE GIVEN COMPLAINT TO ACER SALESPERSON [Content Removed] AND GIVEN HIM ALL DETAILS ON MAIL. WITH T1 PURCHASE COPY AND OTHER DETAILS ON 4TH SEPTEMBER, 2023. HE ALSO JUST MAKE ME FOOL ALWAYS ANSWERING WITH WILL UPDATE YOU IN SOMETIME, WILL UPDATE YOU STATUS TOMMORROW. BUT NO UPDATE I GOT FROM THEM YET.

[Edited the content to hide personal information and to add issue detail]

Answers

  • billsey
    billsey ACE Posts: 32,592 Trailblazer
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    This forum is composed of other Acer users, not Acer employees. You will have to reach out to Acer support for your locale to get any answers.

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