AN515-43 2019 second M.2 slot doesnt work,

Endaje
Endaje Member Posts: 3 New User
edited September 2023 in Nitro Gaming

Hi

I bought new ssd for my laptop but after installing, it didnt show up in Disk manager or Device manager or Bios. I tried to install it in first slot and old ssd into second slot but now i could see new ssd but not the old one. Is there any posible fix or the second slot just doesnt work even tho it was never used?

i have sata mode in ACHI

[Edited the thread to add model name to the title]

Best Answer

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,674 Pathfinder
    edited September 2023 Answer ✓

    @Endaje for this model, one M.2 slot is PCIe only and the other is SATA only. I guess the SSD you bought is an M.2 PCIe, hence it doesn't work at all. You will have to exchange it for an M.2 SATA SSD.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,674 Pathfinder

    @Endaje can you tell me the exact model of the Nitro 5?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,674 Pathfinder
    edited September 2023 Answer ✓

    @Endaje for this model, one M.2 slot is PCIe only and the other is SATA only. I guess the SSD you bought is an M.2 PCIe, hence it doesn't work at all. You will have to exchange it for an M.2 SATA SSD.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Hello! Can you send a picture of the bios info tab? The ssd has to appear in that tab.

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